Frequently Asked Questions

My Heart Fitness has a number of different podcasts and videos, and the amount of time you dedicate is really dependent on you. However, our “core-curriculum”, consists of a series of podcasts and/or videos that closely follows the My Heart Fitness OHIP clinic program. Over the course of our 6 month clinic program, there are approximately 40 “core-curriculum” videos or podcasts, each comprised of 3-5 minutes in duration. Each clinic visit will require you to review between one and five of these short podcasts or videos. Over the course of the 6 month clinic program, there is a total of approximately 3.5 hours of educational material that we would expect you to review.

The education material along with the guidance you will receive from our My Heart Fitness team, is designed to improve your ability to self-manage your own lifestyle to improve your health and wellness.

The more time that you dedicate to health learning, the more empowered and knowledgeable you will be in making positive changes to your health. ! The commitment that you have to your health is up to you! This includes learning, planning and engaging in healthy behaviours.  The more time that you commit to these things lead to better health outcomes!

Yes. After each visit with MHF care, a report is sent to your referring doctor.

Scientific studies have demonstrated that the greater health knowledge we have, the more our healthy lifestyle behaviours will improve. Health is cumulative and consist of many individual components including health, knowledge, planning, monitoring, goal setting, exercise, diet, sleep, and appropriate medications. It also includes the avoidance of certain behaviours such as smoking, excess alcohol, and the intake of unhealthy toxins, chemicals, and carcinogens. Each step one takes towards improving each of these health components can be thought of as cumulative. They all add up! At My Heart Fitness, we track each of these health components to demonstrate their impact on your health and wellness over time.

Yes! The Kinesiologists and Dietitians offer their own additional 1 on 1 personalized services beyond those subsidized as part of the My Heart Fitness OHIP clinic program. 

Click here to see our additional services!

It's important to call your insurance provider and know what you are covered for. This information can be useful for you to book appointments with allied health care providers to help your healthcare journey. When it comes to Dietitian and Kinesiology services, here are some questions to ask: 

1. Do I have coverage for Dietitian and Kinesiology benefits?
2. What is my coverage and total maximum?

                 Your coverage may be broken down into:

                       - Dollar amount - You are covered for a maximum of 50$ per session

                       - Percentage amount – You are covered for 80% for a maximum of 

                         75$ per session

                       - Total maximum is how much you are covered for the entire year for 

                       the specified service

                 Sometimes your benefits are grouped  together

                       - For example – you have a combined maximum of 500$ for

                         Physiotherapy+Massage+Chiropractor

         3. Do I need a doctor's referral for these services? 

                 Your employer may also have a healthcare spending account which you 

                 will need to discuss with them directly about additional benefits. 

Patient confidentiality and privacy is of primary concern. We as health-care organization are PHIPPA compliant. All information entered into MHF eLearn is encrypted 

My Heart Fitness has been created as a learning health system, in which we undertake quality improvement on a continuous basis.  In so doing, we examine our own results using de-identified data (i.e., data stripped of personal information) to ensure that the program’s quality, health and safety continue to excel. Given how innovative our program is, we do publish our findings in peer-reviewed scientific literature. However, no patient will ever be identified in any report or publication.